Frequently Asked Questions

A lost dispenser key can impact both efficiency and guest satisfaction. That’s why we offer convenient solutions to help you get back up and running. Use the “Product Info” option on the short form to reach out, or explore available spare parts on each dispenser’s Product Detail Page.

Titan® Bold Electronic Roll Towel Dispensers are equipped with four D batteries as standard. For uninterrupted power, we also provide AC adapters that connect to a 12V inlet. To see more maintenance details, please refer to the Product Detail Page or visit here for a video.

Titan® Bold Automatic Foam Soap Dispensers are equipped with four AA batteries as standard. To see more maintenance details, please refer to the Product Detail Page or download the PDF.

You can find both in the distributor dashboard under marketing resources.

We make it easy to explore Kruger PRO products by Brand, Product Category, or SKU number. For personalized help with a specific need, simply fill out our short Contact Us form, and one of our sales representatives will be in touch.

Our “away from home” products closely resemble those available in the consumer market. However, the packaging and product variations are designed to better meet commercial needs.

Interfold napkins are designed to dispense one at a time, promoting better hygiene and cost efficiency. In contrast, full fold napkins are layered in a way that allows multiple pieces to be taken in a single grab.

The difference is in their folding style and dispensing. C-fold towels are folded into a “C” shape and are not interlocked. Multifold towels are folded into a “Z” shape and interlock for easy dispensing. Singlefold towels are simply folded once and designed for single-sheet use.

Titan® wipers are versatile and suitable for use in multiple settings. Many of our products are safe for food contact surfaces and feature colour-coded designs, helping to reduce cross-contamination risks in foodservice and other sensitive environments like healthcare.

Our extensive range of wiping and cleaning products can last indefinitely when kept in a clean, dry environment.

The shelf life of our foam soap is two years from the date of manufacture.

Each product page lists the tissues compatible with Titan® Bold dispensers. You can also explore our dispenser product page for more details. If you’re unsure which Titan® Bold dispenser you have, feel free to fill out our short Contact Us form, and one of our sales representatives will be in touch to assist.

All certifications will be clearly displayed on the Product Detail Page, which can be found under Products.

Our towels and tissues can be recycled where facilities accept paper products. However, only unsoiled items qualify for recycling—contaminated products must be discarded in accordance with local regulations.

Yes, all our bathroom tissue brands are designed to break down quickly in water and are and are formulated to be safe to use in septic systems that are properly sized and maintained.

All of our towel and tissue products are biodegradable but not compostable.

Our products are available through authorized distributors and select online partners across North America. If you need help or want personalized assistance, please reach out to a Kruger PRO sales representative through our Contact Us form.

Simply fill out our short Contact Us form, and one of our sales representatives will be in touch. Whether you need help finding the right products or guidance tailored to your business, we’re here to support you every step of the way.

We partner with warehouse clubs, foodservice and wholesale distributors, and janitorial-supply companies to make our products widely accessible. Our high-quality, cost-effective paper-based solutions are used across a range of industries—including accommodation, foodservice, healthcare, property management, and more.

A KPRO account gives distributor partners access to exclusive Kruger PRO tools and resources such as marketing brochures, product information, our cost-in-use tool and more. To get started, register for an account here.